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Frequently asked questions.
Quick answers about orders, shipping, returns, account support, and shopping with Newton Bookshop.
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Question 1How do I place an order?
The simplest way to place an order is to search the extensive catalogue on our website and go through our secure checkout process.
If you cannot locate the desired title(s) or you need assistance placing an order, you may also place an order by emailing [email protected] or calling +233-244-49-8467.
If you cannot locate the desired title(s) or you need assistance placing an order, you may also place an order by emailing [email protected] or calling +233-244-49-8467.
Question 2Is there a FREE delivery?
Yes, there is a FREE delivery on orders above GHC120. If you have any questions, please email [email protected] or call +233-244-49-8467 and we will do our best to accommodate your order.
Question 3When will my order be delivered?
General orders received before 3 PM GMT are delivered same day to customers within Ghana and some receive their items the same day or the following day. International customers who place orders before 12 PM GMT will be delivered within 10-14 business days. Please view our shipping page for complete details.
Question 4May I return my order?
The quoted prices on our website is a reflection of a non-returnable rate. Therefore, fulfilled orders are final and may not be returned.
Question 5What forms of payment are accepted?
As a generational bookstore, and one that is committed to making shopping online for Africans secure, efficient, effective and hustle free. We accept all major credit and debit cards and more special mobile money.
Question 6Do orders report to bestseller lists?
For now, our application is under review by the New York Times and if approved, we will be doing order reporting of bestseller lists to them.
